If you only need basic outbound emails, FileMaker’s native Send Mail may be sufficient. If you need inbound email (IMAP/POP3), mailbox workflows, attachment processing, background workflows (incl. FileMaker Server), or security features (PGP/S/MIME), Mailit is the better fit. See the full comparison → FileMaker “Send Mail” vs Mailit: Full Email Workflows.

Mailit uses a Perpetual License with 12 months of Update Entitlement.

This means:

* you buy Mailit once;

* your license itself does not expire;

* your purchase includes 12 months of access to updates and upgrades;

* after 12 months, you can keep using the last version you were entitled to use;

* to keep receiving newer versions, you must renew your Update Entitlement before it expires.

The right Mailit license depends on how and where you want to use Mailit — for example, the number of users, whether you use FileMaker Server, whether you run on Windows/macOS or Linux Server, and whether you distribute FileMaker solutions to customers.

All Mailit licenses are Perpetual Licenses and include 12 months of Update Entitlement. The license tier defines the permitted usage scope.

As a general guide:

* Single User License

    For one individual user using Mailit locally with FileMaker Pro. It does not include server-side use.

* Network 10 License

    For teams of up to 10 users using Mailit within one organization, without server-side workflows.

* Network 15 License

    For teams of up to 15 users. This tier includes Windows/macOS FileMaker Server usage where stated in the license tier.

* Server License

    For FileMaker Server workflows on Windows/macOS, such as server-side scripts, scheduled tasks, hosted workflows, or background processing.

* Linux Server License

    Required when Mailit runs on Linux FileMaker Server. If you also purchase a license tier that already includes Windows/macOS Server usage, such as Network 15, Site & Server, World & Server, or Developer, Linux Server still requires an additional full Linux Server License.

* Site & Server License

    For unlimited users at one physical business location, including Windows/macOS Server usage where stated in the license tier.

* World & Server License

    For company-wide usage across multiple business locations, including Windows/macOS Server usage where stated in the license tier.

* Developer License

    For developers who build or distribute FileMaker solutions for customers or third parties, where redistribution rights are required.

To distribute Mailit with a solution that runs on FileMaker Server Linux, an additional license of Mailit for FileMaker Server Linux is required.

If you are unsure which tier applies, use the Mailit License Finder on the pricing page. It will guide you through the main questions and recommend the appropriate license tier.

Updates are maintenance releases, bug fixes, minor improvements, performance improvements, security updates, compatibility adjustments, and other changes to the Software.

Upgrades are new major releases, new versions, or releases that Dacons designates as requiring a new license entitlement.

During an active Update Entitlement period, both Updates and Upgrades released for your licensed product and tier are included.

What if I need more users or a different license tier?

If your usage exceeds your purchased license tier, you need a tier upgrade, add-on, or new license.

Examples:

* Single User → Network

* Network → Server-capable tier

* Windows/macOS Server → Linux Server License

* Site & Server → World & Server

* Standard usage → Developer / redistribution rights

Update Entitlement covers access to eligible Software versions. It does not expand your license scope.

Is calculated in 3 steps.

1. Until end of the year 2026 upgrade your Mailit license to the same Mailit 11 license.

2. Upgrade seats of your network license. Now you can trade in the full value of your current (Mailit 11) license. 

3. A US $ 20 handling fee applies. 

Please contact us at sales@dacons.net attaching your proof of purchase

your Mailit license and the Mailit 11 license you would like to receive. We will send you a transparent calculation and a purchase link

Yes, Server licenses may be platform-specific.

Unless your order confirmation states otherwise, a standard Server license covers supported Windows/macOS FileMaker Server installations.

Use on Linux FileMaker Server requires a separate Linux Server License.

Additional licenses may be required for multiple server platforms, multiple server installations, failover servers, staging systems, or development/test servers unless expressly included in your license tier or order confirmation.

You can purchase a Linux Server license here.

Yes. If you an older Mailit license than Mailit 11, you can purchase an upgrade to the same license tier at a discounted price until the end of the year 2026. An upgrade gives you access to newer versions and includes 12 months of updates and upgrades starting from the upgrade purchase date.

If you want to upgrade to a different license tier, please contact us.

All Mailit 10 licenses purchased on or after 1st March 2025 quality for a free upgrade. Contact us to request your Mailit 11 license.

It depends on how critical Mailit is in your setup. Here’s the practical way to decide:

Annual is more beneficial if…

* Mailit is business-critical (automation, inbox processing, server tasks).

* You want to stay compatible with new FileMaker / OS / email provider changes without “upgrade projects”.

* You prefer predictable yearly cost and fewer surprises.

* You want the simplest way to stay current: updates + upgrades while active.

Perpetual is more beneficial if…

* You prefer a one-time purchase (CAPEX style).

* Your environment is stable and you don’t plan frequent updates.

* You’re fine staying on a fixed version after your 12-month update period ends.

* You only upgrade occasionally when you decide it’s worth it.

Rule of thumb

* If you expect to upgrade at least every ~2 years, Annual is usually the better value and less hassle.

* If you upgrade rarely and can stay on one version for years, Perpetual is usually cheaper.

A Perpetual license is a one-time purchase. It lets you use the licensed Mailit version indefinitely (no yearly renewal required). Your purchase includes 12 months of maintainance updates from the purchase date. After that update period ends, you can keep using your last eligible version forever. If you want newer versions later, you can buy an upgrade (which starts a new 12-month update period) or switch to Annual.

You can request a refund within 14 days of purchase if you’re not satisfied. 

Contact our support and include your order details. If approved, we’ll refund the purchase and the license/subscription will be deactivated.

Yes, we do offer a 30% discounts for non-profit,  

NGOs and educational discounts. Please fill in the  non-profit requst form and we’ll send you an offer after verification.

During your active Update Entitlement period, you can access and use Mailit Updates and Upgrades released for your licensed product and license tier.

Updates may include maintenance releases, bug fixes, performance improvements, security updates, compatibility adjustments, and other changes.

Upgrades may include new major releases, new versions, or releases that Dacons designates as requiring a new license entitlement.

No. Renewal is not required to keep using your last eligible version.

Renewal is only required if you want to continue receiving newer Mailit versions after your current Update Entitlement period.

Support may be provided according to Dacons’ then-current support policy, your license tier, your Update Entitlement status, or any separate support agreement.

Unless expressly stated otherwise, purchase of a license does not guarantee unlimited support, custom development, implementation services, training, migration assistance, or priority response.

Support availability may be limited if your Update Entitlement has expired.

Dacons may require you to install the latest Software version for which you are eligible before providing support. If you require support outside your Update Entitlement, Dacons may require you to purchase a new license.

Please contact us with your questions: support@dacons.net

Email infrastructure changes continuously. FileMaker versions, FileMaker Server, macOS, Windows, Linux, Gmail, Microsoft 365, Microsoft Graph, OAuth, TLS, security requirements, and provider policies evolve over time.

Keeping your Update Entitlement active helps ensure that your FileMaker email workflows remain compatible and reliable.

Keep your version forever. Renew before expiry to stay current.

Your license gives you the right to use Mailit within the purchased license tier.

Your Update Entitlement gives you access to newer Mailit versions for 12 months.

When Update Entitlement ends, your license does not stop working.  You stop receiving access to Updates and Upgrades and you may be required to purchase a new license to receive Support.

Because they define two different things:

Plan (Annual or Perpetual) decides how your entitlement to updates works.

• Annual: updates and upgrades while your subscription is active.
•  Perpetual: pay once, includes 12 months of upgrades and updates, keep your version forever; upgrade when you need a newer release.

License tier decides how you’re allowed to use Mailit (usage rights), for example:

•     * how many users (Single / Network 10 / Network 15)
•     * whether you run server-side tasks (Server/Web)
•     * unlimited users at one site or worldwide (Site & Server / World & Server)
•     * redistribution to clients (Developer)

In short: Plan = update model. Tier = usage rights.

Updates are maintenance releases, bug fixes, minor improvements, performance improvements, security updates, compatibility adjustments, and other changes to the Software.

Upgrades are new major releases, new versions, or releases that Dacons designates as requiring a new license entitlement.

During an active Update Entitlement period, both Updates and Upgrades released for your licensed product and tier are included.

If your usage exceeds your current Mailit license tier, you can upgrade to a higher license tier.

Examples:

Single User → Network

Network 10 → Network 15

Network → Server-capable tier

Server → Site & Server

Site & Server → World & Server

Standard usage → Developer / redistribution rights

Note an Update Entitlement covers access to eligible Mailit versions. It does not expand your license scope, user count, server rights, site rights, company-wide rights, Linux Server rights, developer rights, or redistribution rights.

A tier upgrade is calculated as follows:

Full price of the new Mailit license tier

minus

Full price of your existing Mailit license tier

minus

value of the remaining Update Entitlement on your existing license

plus

US $20 handling fee

The calculation is transparent and based on your current license, the target license tier, and the remaining Update Entitlement period.

When you upgrade to a higher license tier, your Update Entitlement is reset. This means the upgraded license receives a new 12-month Update Entitlement period from the upgrade date.

Please contact us at sales@dacons.net and include your proof of purchase, your current Mailit license information, and the Mailit license tier you would like to upgrade to. We will send you a transparent calculation and a purchase link.

Yes. If you an older Mailit license than Mailit 11, you can purchase an upgrade to the same license tier at a discounted price until the end of the year 2026. An upgrade gives you access to newer versions and includes 12 months of updates and upgrades starting from the upgrade purchase date.

If you want to upgrade to a different license tier, please contact us.

All Mailit 10 licenses purchased on or after 1st March 2025 quality for a free upgrade. Contact us to request your Mailit 11 license.

Update Entitlement is the period during which your Mailit license gives you access to newer Mailit versions. Every new Mailit license includes 12 months of Update Entitlement from the purchase date.

During an active Update Entitlement period, you can access both Updates and Upgrades released for your licensed product and license tier.

An Update is typically a maintenance release, bug fix, performance improvement, security update, compatibility adjustment, or minor improvement.

An Upgrade is typically a new major release, new version, or a release that Dacons designates as requiring valid license entitlement.

An Update Renewal extends your Update Entitlement for another 12 months. It does not replace your Perpetual License and it does not change your license tier. It simply keeps your access to newer Mailit versions active.

In simple terms: your license lets you use Mailit; your Update Entitlement defines which newer versions you may use; an Update Renewal extends that entitlement before it expires.

Email infrastructure changes continuously. FileMaker versions, FileMaker Server, macOS, Windows, Linux, Gmail, Microsoft 365, Microsoft Graph, OAuth, TLS, security requirements, and provider policies evolve over time.

Keeping your Update Entitlement active helps ensure that your FileMaker email workflows remain compatible and reliable.

Keep your version forever. Renew before expiry to stay current.

Update Entitlement is the period during which your license allows you to access and use newer Mailit versions released by Dacons for your licensed product and tier.

A new Mailit license includes 12 months of Update Entitlement from the purchase date.

During your active Update Entitlement period, you can access and use Mailit Updates and Upgrades released for your licensed product and license tier.

Updates may include maintenance releases, bug fixes, performance improvements, security updates, compatibility adjustments, and other changes.

Upgrades may include new major releases, new versions, or releases that Dacons designates as requiring a new license entitlement.

After your 12-month Update Entitlement ends, your Mailit license continues to work with the last version you were entitled to use.

However, you are no longer entitled to newer Mailit versions released after your entitlement expired.

To continue receiving newer versions, you must renew your Update Entitlement before it expires. Plans will be available for purchase with 50% of full license price.

No. Renewal is not required to keep using your last eligible version.

Renewal is only required if you want to continue receiving newer Mailit versions after your current Update Entitlement period.

No you can not.

To remain eligible for Update Renewal, you must renew before your current Update Entitlement expires.

If your Update Entitlement expires, you can continue using your last eligible version, but you will need to purchase a new license to access newer versions.

An Update Renewal extends your Update Entitlement for another 12 months.

It does not replace your Perpetual License. It simply extends your access to newer Mailit versions released during the renewed entitlement period.

An Update Renewal must be purchased before your current Update Entitlement expires and will cost 50 % of the full license price.

No.

An Update Renewal only extends the Update Entitlement for the same licensed product and license tier.

It does not add users, server rights, Linux Server rights, site rights, world/company-wide rights, developer rights, or redistribution rights.

If your usage grows, you must purchase the appropriate tier upgrade, add-on, or new license.

Mailit depends on technologies that change regularly:

* FileMaker and FileMaker Server

* macOS, Windows, and Linux

* Gmail and Google APIs

* Microsoft 365 and Microsoft Graph

* OAuth 2.0 requirements

* TLS and security requirements

* mail provider policies

Keeping your Update Entitlement active helps ensure that your FileMaker email workflows remain compatible and reliable.

Support may be provided according to Dacons’ then-current support policy, your license tier, your Update Entitlement status, or any separate support agreement.

Unless expressly stated otherwise, purchase of a license does not guarantee unlimited support, custom development, implementation services, training, migration assistance, or priority response.

Support availability may be limited if your Update Entitlement has expired.

Dacons may require you to install the latest Software version for which you are eligible before providing support. If you require support outside your Update Entitlement, Dacons may require you to purchase a new license.

Please contact us with your questions: support@dacons.net

Email infrastructure changes continuously. FileMaker versions, FileMaker Server, macOS, Windows, Linux, Gmail, Microsoft 365, Microsoft Graph, OAuth, TLS, security requirements, and provider policies evolve over time.

Keeping your Update Entitlement active helps ensure that your FileMaker email workflows remain compatible and reliable.

Keep your version forever. Renew before expiry to stay current.

Your license gives you the right to use Mailit within the purchased license tier.

Your Update Entitlement gives you access to newer Mailit versions for 12 months.

When Update Entitlement ends, your license does not stop working. You stop receiving access to Updates and Upgrades and you may be required to purchase a new license to receive Support.

All purchases are processed by our reseller FastSpring. 

FastSpring accepts credit/debit cards for all transactions. 

Additional payment methods may be available depending on your location and order type, including PayPal, bank transfers (e.g., wire/ACH/SEPA Direct Debit), and purchase orders/invoicing for some B2B orders. Available options are shown during checkout.

FastSpring acts as the Merchant of Record and is responsible for calculating, collecting, filing, and remitting VAT (and other applicable taxes) where required. 

Taxes are calculated in real time based on the buyer’s location and the product type, and the applicable VAT rate is shown during checkout.  

If VAT is charged, the FastSpring invoice includes the VAT amount and FastSpring’s VAT details.  

VAT-registered businesses: In many cases, VAT can be handled as reverse charge / VAT-exempt when you enter a valid VAT ID at checkout (where supported).  

In many cases, yes. If you enter a valid EU VAT ID at checkout, FastSpring can apply reverse charge / VAT exemption where permitted. When VAT is not charged, your VAT ID will appear on the invoice.

On the FastSpring checkout page, enter your VAT ID in the VAT/Tax field (usually shown near the tax/VAT line) before completing the purchase.

Sometimes. FastSpring calculates and collects indirect taxes (VAT/GST/sales tax) based on your location and local rules. In many countries, eligible businesses can receive a zero rate by entering a valid VAT/GST tax ID at checkout (where supported).  

In some jurisdictions (especially the US), tax exemption may require approved exemption/resale documentation rather than just an ID. If your organization is tax-exempt and checkout still shows tax, contact us and we can help you route the request through FastSpring’s process.  

FastSpring (our reseller) sends an order confirmation email that includes a “View Invoice” link by default. You can open the invoice in your browser and, where available, download it as a PDF.  

If you can’t find your invoice, visit FastSpring Buyer Support or use  http://questionacharge.com  to look up your order using the email address used at checkout.  

You can request a refund within 14 days of purchase if you’re not satisfied. 

Contact our support and include your order details. If approved, we’ll refund the purchase and the license/subscription will be deactivated.