Dacons Online Support

We at Dacons provide online support for customers and users who are evaluating our products and have not registered their copy yet. Our philosophy is to communicate over the internet only — this includes the online support.

Please ensure that you have read the documentation and tutorials which will give you a main idea of how to implement our add-ons. For some of our products you can also refer to the product related FAQ pages before you contact the support team. If your question has already been answered before chances are you will find the answer in seconds.

If you can not find a solution or answer to your question in the tutorial or on the web pages we provide you can contact us directly. In case that your problem is based on a technical issue we ask you to use the following support form. Please send us a message to info@dacons.net if you have general questions regarding our products or licenses.

However, we highly recommend using our online support form when you contact the support regarding technical issues. The information gathered by the form helps us to find a solution for you much quicker!

We will get back to you via email as soon as possible. It does not matter if you are a customer or if you just trying our software. We like to hear from you!